Seventh Trusted Service Award Win!
7 years running!
It is official, we have just been awarded the Feefo Platinum Trusted Service Award for 2023, making it the seventh year that we have been recognised with a Feefo Trusted Service Award for our service to landlords nationwide.
Given as a seal of excellence and recognising businesses that consistently deliver a world-class customer experience, these awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.
To be eligible for a Gold standard award, a company must achieve a high level of 5-star reviews in a given year and we are pleased to say that we have achieved this every year since 2017. Going that little bit extra, since 2019 Feefo has further acknowledged consistent customer excellence by presenting a Platinum Trusted Service Award to businesses that have achieved Gold standard for three consecutive years, an accolade we are proud to have achieved for the last four years running.
Matt Hardman, director of The Buy to Let Broke commented: “It is superb news that we’ve received another Platinum Trusted Service Award from Feefo. Keeping our clients happy is our priority so the fact this award is based on feedback from real clients is truly rewarding. The award also recognises the team’s hard work, dedication and determination to succeed for our clients. A huge pat on the back to the whole team.”
Congratulating The Buy to Let Broker, Tony Wheble, CEO at Feefo, said: “This year has been a difficult one for so many businesses. I’m delighted to recognise thousands of our clients that have overcome various challenges to provide such high levels of customer service and satisfaction.
“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.
“A particular congratulations to The Buy to Let Broker for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”
