We’ve won the Feefo Platinum Trusted Service Award…AGAIN!
The team has done it again, we’ve been awarded the Feefo Platinum Trusted Service award for the third year running!
Since 2014, Feefo has recognised the businesses that deliver exceptional experiences, using feedback from real customers.
The Trusted Service Awards are unique as they are based purely on feedback from real people. This means they are a true reflection of a commitment to outstanding customer service.
Feefo has given Platinum Trusted Service awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2020 and 31st December 2021, so it is a high standard to achieve.
Matt Hardman, Director commented:
“We’re thrilled to have won the award for the third consecutive year as it recognises just how hard the team has worked over the last 12 months given all the hurdles that the Pandemic has presented. The team’s passion and dedication to our clients has never wavered and I am immensely proud of each and every one of them.”
Congratulating The Buy to Let Broker team, Kim Burgess, Head of Customer Success at Feefo, said:
“The Trusted Service Awards recognise companies who above and beyond to provide the very best customer experience.“I’m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge.”
