The Buy to Let Broker Reviews

We’ve had dealings with many mortgage agents before, and this team is hands down the best we’ve ever seen. The service is so personalised that often when we talked business on the phone we ended up having a general chin wag about life and all sorts of things. Great team, that goes well over and above their duties, and genuinely cares about their clients. This is the 3rd time we’ve gone back to BTLB, and probably not the last.

Note sure I can say more than I have in the title. They were prompt, kept me updated, didn’t bother me unnecessarily, and most importantly didn’t waste my time. Got me a great deal, answer various queries I had thoughtfully, and when they didn’t know an answer they didn’t make one up but went back and responded once they had found out. I will use them again. I dealt with Duncan, Nick and Abby and they were very helpful.

This will be my third mortgage with The Buy To Let Broker and I cannot fault them. Matt & Becky have worked miracles to find the best deals, even after two lenders fell through. I didn’t blink when I heard that their fees were slightly higher this year as the amount of work they put in before the invoice arrives is nothing short of remarkable. Great company & people, only ever a phone call away; highly recommend.

I dealt with Sarah Mason & Matt Wright, brilliant service!
They took the time to understand my circumstances and gave excellent support all the way through. I was kept informed, I’d highly recommend The Buy to Let Broker & I look forward to using their services in the future.

Tom Headey, Sarah Mason and their team did an outstanding job supporting us with our Buy To Let purchase – from start to finish in its truest sense. Tom took time and care listen to our exacting needs and used expert knowledge to find us the perfect offer and lender. All the team worked swiftly and diligently to answer all our queries and support us at every step. Sarah worked tirelessly to ensure we reached smooth completion of our purchase despite many issues and a looming stamp duty deadline, even picking up emails on days off to ensure nothing was missed! Their understanding of the sector, dedication to client care, and strong existing relationships (meaning they could unblock problems easily through a phone call with lenders, valuers and others) has convinced us as people who have never before used a mortgage broker, to now being sure we would not get another Buy To Let purchase without! A really exceptional service and highly recommended from us. Thank you for all your help Tom, Sarah and all.

The team I dealt with have been amazing – they have worked tirelessly to ensure I’ve got a mortgage offer which I am happy with. From the outset when I searched for Buy to let brokers and came across the company, Duncan was kind enough to give me a call on the Monday morning and discuss my case in detail and most importantly understand my situation and clearly explain what was the best for me. Duncan was always available for any questions I’d have either via email or telephone. Duncan, clearly explained all the steps to me throughout the process and explained to me there will be other important members of the team who would help us get to the stage where we are today. They are Nick (the case manager & Abby the assistant) who both once again introduced themselves to me and made themselves available in case I had any questions either via email or telephone. No question that I had was too silly for them and for that I am eternally grateful. Nick was very clear from the outset what documents I had to get ready and Abby was making sure all the documents were correct and in the correct format as well as chasing the lender multiple times looking to accelerate the process as per my request due to the tight deadlines to complete the purchase of the property.

I have to say, I’ve dealt with other brokers and case managers however no one comes close to this team of Duncan, Nick & Abby. I am eternally grateful for their hard work, support and working so quick due to the deadlines I had to get a mortgage offer. Not once did the team say no this isn’t possible or ever not work as fast as they practically could and for that I can not pay the guys highest respect. I sincerely hope Duncan, Nick & Abby are rewarded by the firm for their amazing hard work. I can’t wait to work with the dream team once again in the future.

Fantastic Service. I’ve used the BTLB a few times now and they really are head and shoulders above the competition. Duncan and Nick provide a truly exceptional service, replying to my messages pretty much straight away, and always managed to produce a result (regardless of the challenges). I would give them 10 stars if I could. Thanks so much!

My experience has been fantastic with The BTL Broker. Tom delivered excellent customer service, which is not a given anymore! Could not recommend enough.

Adam and Tom were very knowledgeable and professional throughout the whole process.
The team have lots of experience in the business and contacts within the industry, which really helped on a few occasions through the process.
Would use them again without hesitation.