Case Manager – Nick Proud
Case Manager ★★★★★
“I’m inspired every day by working with brilliant and hard-working people, such as Duncan Winsland. I’ve never worked anywhere where all of the people are so good at their jobs and so dedicated to delivering great customer service. ”
You can also talk to Nick on 08009499410
Here is a little more about Nick…
With over 20 years of experience working in the financial sector, Nick joined the team in 2018 after relocating from rural Gloucestershire.
After undertaking a degree in Economics at Manchester University, Nick embarked on his financial career working with prominent brands including FAF Ltd, First Mortgage Group and Yorkshire Building Society.
During his time at Yorkshire Building Society, Nick undertook several roles including Savings and Mortgages customer service representative, a role in which he gained extensive experience in areas such as Power of Attorneys, Probate, ISAs, mortgage lettings and post-completion mortgage administration.
Thanks to his diligent nature, communication skills and excellent attention to detail, Nick was promoted to senior mortgage underwriter, a role in which he flourished and which strengthened his already impressive mortgage criteria knowledge.
Regularly handling over 80 mortgage applications at any one time and gaining insight into all realms of specialist mortgage underwriting, his role as senior underwriter was the perfect prerequisite for managing multiple complex acquisition applications in his current role as dedicated case manager to senior Buy to Let and Bridging specialist, Duncan.
It is safe to say that Nick is now an integral part of our case management team and his knowledge and support as a whole has been invaluable.
A proud Manchester United supporter, when he is not being kept busy with his two young girls, he enjoys watching the footie or relaxing with a glass of red.
What our clients say about Nick…
I’ve used the Buy-to-Let Broker several times for BTL. Recently Duncan Winsland and Nick Proud have also been helping me with a residential remortgage involving combining two properties. Duncan’s advice throughout the process, including preparations which started over two years ago, has been invaluable. This has been a non-standard application and the team has really risen to the challenge, keeping me informed at every step and working seamlessly so that whoever I speak to knows the state of play. I know the team has been massively busy this year with the glut of work created by the stamp duty holiday, but the quality of service has remained high – friendly and professional as ever. Thanks guys!
Real professionals and a pleasure to deal with
Duncan and Nick were so helpful throughout the entire journey of the purchase of my first home. I can’t recommend them enough! They made my experience as stress free as possible and explained all the details I didn’t understand – plus they go above and beyond to find what’s right for you, thank you!!
First Home Purchase
Duncan, Nick & Abby make a slick team and I can highly recommend them. They have just helped me with my 5th mortgage and they have guided me through the process flawlessly each time. Duncan especially has gone way out of his way to to support us in decision making and attending business meetings with my accountant! I guess that’s why he’s won awards! Email communication is virtually instant, and they are professional on the phone too. I’m honestly so glad to have found these guys, they work as if they’re part my business with my best interests at heart and it shows. Each if them are an absolute pleasure to work with. DS
Duncan, Abby and Nick pulled out the stops to deliver remortgages across a number of properties under time pressure, hitting the deadline!
Note sure I can say more than I have in the title. They were prompt, kept me updated, didn’t bother me unnecessarily, and most importantly didn’t waste my time. Got me a great deal, answer various queries I had thoughtfully, and when they didn’t know an answer they didn’t make one up but went back and responded once they had found out. I will use them again. I dealt with Duncan, Nick and Abby and they were very helpful.
Great Service, Short Response Times, Easy-To-Use, Great Price
The team I dealt with have been amazing – they have worked tirelessly to ensure I’ve got a mortgage offer which I am happy with. From the outset when I searched for Buy to let brokers and came across the company, Duncan was kind enough to give me a call on the Monday morning and discuss my case in detail and most importantly understand my situation and clearly explain what was the best for me. Duncan was always available for any questions I’d have either via email or telephone. Duncan, clearly explained all the steps to me throughout the process and explained to me there will be other important members of the team who would help us get to the stage where we are today. They are Nick (the case manager & Abby the assistant) who both once again introduced themselves to me and made themselves available in case I had any questions either via email or telephone. No question that I had was too silly for them and for that I am eternally grateful. Nick was very clear from the outset what documents I had to get ready and Abby was making sure all the documents were correct and in the correct format as well as chasing the lender multiple times looking to accelerate the process as per my request due to the tight deadlines to complete the purchase of the property.
I have to say, I’ve dealt with other brokers and case managers however no one comes close to this team of Duncan, Nick & Abby. I am eternally grateful for their hard work, support and working so quick due to the deadlines I had to get a mortgage offer. Not once did the team say no this isn’t possible or ever not work as fast as they practically could and for that I can not pay the guys highest respect. I sincerely hope Duncan, Nick & Abby are rewarded by the firm for their amazing hard work. I can’t wait to work with the dream team once again in the future.
Duncan, Nick & Abby are the dream team!!
Fantastic Service. I’ve used the BTLB a few times now and they really are head and shoulders above the competition. Duncan and Nick provide a truly exceptional service, replying to my messages pretty much straight away, and always managed to produce a result (regardless of the challenges). I would give them 10 stars if I could. Thanks so much!
Nick and Duncan at the B2L broker were fantastic. Lots of vendors don’t understand the limited company buy to let lending process but Nick & Ducan both took the time to explain this not only to me but also to the vendors. They go above and beyond, I’ve used them three times and will continue to do so.
Great personal service
Duncan and Nick at The Buy-To-Let Broker have been absolutely fab!. I did 3 mortgages (one residential, one BTL on personal name and a BTL using Ltd Company) with them almost simultaneously. Duncan understood my requirements well and able to find 3 different lenders to suit my individual circumstances with his professional, constructive, friendly and in a timely manner advises, help and support, updating me all the time how the process goes. Nick has dealt with the lender side, prepared and submitted my application diligently, right first time. Both Duncan and Nick complement each other and a good team to work with. I wouldn’t hesitate to recommend the team and the services they offer. It has taken all of the stress out of choosing the best residential and BTL mortgages and they are always available for help and advice. Brilliant! I cannot recommend this company highly enough.