Average Service Rating
105 reviews of Feefo
Average Rating: 5/5
Steve and Fran are always very helpful and knowledgeable and come back to me quickly when I have a question. They are very careful to minimise the amount of admin I have to do when making an application.
Steve, looked after this is the second remortgage I have had from them. Really easy and helpful service, and personal, real people doing a great job !!!
Professional, competitive broker despite challenging circumstances & niche a market space. Communication excellent will use again.
Both Angie and Fran were excellent and pro-active throughout. I returned to the UK this year after more than 15 years away. I needed help to start my property portfolio but, without any credit history, finding mortgages was more difficult than I thought. However, as soon as I contacted TBTLB, they found providers with underwriters willing to consider the unique circumstance and quickly arranged competitive mortgages for my purpose.
A great help throughout, thankyou.
I have been using The Buy to Let Broker for a few years now, which means I have dealt with several different people, but that is not a problem as everybody treats you as an extremely important customer. You never hear 'I cannot help you as you are not my client', there always appears to be someone at the end of the phone. The service has been second to none and the results excellent, as finding suitable buy to let lenders for my criteria is not always straight forward. I can name Matthew, Adam, and Fiona for their dedication, but as mentioned before everybody has been helpful. Thanks to everybody on the team for resolving my many awkward requirements.
Excellent advice and service. Will definitely be using them again.
Steve Walker and Fiona were very knowledgeable, interested in my requirements and friendly. They understood moving house can be stressful and helped the process their end as much as possible. Would definitely recommend!
I was very impressed with the service received. I had one point of contact, Adam Gillimore, and he was super efficient, willing to spend time explaining things and always polite and friendly. Also, they found two very good products for me that do exactly what I need. I'd tried other brokers before and they were unable to help with my tricky situation - the Buy to Let brokers got the job done with no fuss.
I was new to buy to let market. I received incredible help and guidance from the Buy to Let Broker company's Staff Angela and Fran through out the buy to let mortgage process. I was able to get full mortgage approval very quickly within 2 weeks.
without Angie and Fran's guidance, it wouldn't have been possible for me to understand the BTL mortgage process and get the mortgage offer so quickly.
Thank you Angie and Fran.
Looking forward to your guidance and services once again in future
I had been looking around for a year to remortgage 3 properties. I found BTL Broker via a Google search and was not disappointed. Angie and Fran dealt with myself directly and their dedication to securing the best product was tremendous. I stipulated from the outset that I would only deal with Angie and Fran. This meant that I didn't have to speak to a lender or solicitor. Nothing was too much trouble, replying to emails and calls in a prompt and professional manner. Their knowledge of the market was second to none. All 3 remortgages were completed on date. Next year, I will be doing another remortgage and there will be no shopping around!
Both Fantastic Ladies.
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