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Customer Reviews

The Buy to Let Broker

Average Service Rating

101 reviews of Feefo

Service Ratings

Average Rating: 5/5

Anonymous

Service Rating

I have been using The Buy to Let Broker for a few years now, which means I have dealt with several different people, but that is not a problem as everybody treats you as an extremely important customer. You never hear 'I cannot help you as you are not my client', there always appears to be someone at the end of the phone. The service has been second to none and the results excellent, as finding suitable buy to let lenders for my criteria is not always straight forward. I can name Matthew, Adam, and Fiona for their dedication, but as mentioned before everybody has been helpful. Thanks to everybody on the team for resolving my many awkward requirements.

Matthew Spooner

Service Rating

Excellent advice and service. Will definitely be using them again.

Cath Allen

Service Rating

Steve Walker and Fiona were very knowledgeable, interested in my requirements and friendly. They understood moving house can be stressful and helped the process their end as much as possible. Would definitely recommend!

Angela W

Service Rating

I was very impressed with the service received. I had one point of contact, Adam Gillimore, and he was super efficient, willing to spend time explaining things and always polite and friendly. Also, they found two very good products for me that do exactly what I need. I'd tried other brokers before and they were unable to help with my tricky situation - the Buy to Let brokers got the job done with no fuss.

Thulasi

Service Rating

I was new to buy to let market. I received incredible help and guidance from the Buy to Let Broker company's Staff Angela and Fran through out the buy to let mortgage process. I was able to get full mortgage approval very quickly within 2 weeks.

without Angie and Fran's guidance, it wouldn't have been possible for me to understand the BTL mortgage process and get the mortgage offer so quickly.

Thank you Angie and Fran.
Looking forward to your guidance and services once again in future

Mike Wilson

Service Rating

I had been looking around for a year to remortgage 3 properties. I found BTL Broker via a Google search and was not disappointed. Angie and Fran dealt with myself directly and their dedication to securing the best product was tremendous. I stipulated from the outset that I would only deal with Angie and Fran. This meant that I didn't have to speak to a lender or solicitor. Nothing was too much trouble, replying to emails and calls in a prompt and professional manner. Their knowledge of the market was second to none. All 3 remortgages were completed on date. Next year, I will be doing another remortgage and there will be no shopping around!

Both Fantastic Ladies.

Thank you,

Mike

Anonymous

Service Rating

Friendly, professional and reliable service. The team made the process very easy from start to finish.

Mohammad

Service Rating

A complete package. Excellent Service all round. Personal, friendly and trusted team. I couldnt fault them. I have dealt with several members of the team and was overwhelmed by some of the team members who were assigned to some of my mortgage cases in going out of the way to make sure everything went smoothly and any issues resolved quickly, including Louise and Rachel to name a few.
As I was working fulltime and now with the changing market, I decided to look for a online broker to save time and to move forward quickly with my buy to let property investment and eventually after some searching found them via Google. I was initially impressed by the website and made some enquiries and then decided to try them out from Aug 2015. I have now completed over 10 mortgage applications and all have been successfully completed.
My personal experience has been above my expectations and I have now recommended them to my family and friends as it will definitely be easier and quicker online. I have even used all of their recommended solicitors for the conveyancing and again saved alot of time to make the overall process from application to completion seamless and quicker.
If you are looking a for a Good, Trusted broker for all your mortgage needs, then look no further.

Chris Neighbour

Service Rating

Within the past 3 months, I've used the Buy-to-Let Broker for a Buy-to-Let remortgage, and a residential purchase. Both were dealt with by Steve Walker, who is outstanding.
I've bought quite a few houses over the years, and dealt with many brokers and mortgage companies. Without a doubt, Steve and his colleagues were the best I've dealt with.
Steve sourced two great mortgage deals for me, and managed the entire process seamlessly. Steve is incredibly responsive, professional, and I'd recommend him to anyone. First-class service - thank you. Chris

Anonymous

Service Rating

Excellent service both times I have used them (2 years apart and still the same great service). The staff are lovely and always return calls when they say they will. The products they offer are some of the best out there and they have good knowledge about the products and the lenders they are dealing with. This saves lots of my time and sometimes my money. They are very efficient with getting things sent/signed etc and always kept me well informed. Very smooth process and will always recommend them. Thanks to all at The Buy To Let Broker.

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