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Careers - Completions support

Careers – Completions support

Great news – we are currently expanding the team at our Southport head office, so if you are interested in a super rewarding completions support role working alongside some of the best in the business, read on…

Are you a ‘people’ person, who focuses on solutions, not problems? Do you absolutely love crossing things off the to-do list and getting results? Do you want every day to be different and can easily juggle several tasks at a time?

Is This You?

Salary up to £21,000, as a completions support, you would assist with mortgage cases from all over the UK, pushing those offered cases over the line to completion.  You’d work in tandem with our case managers, and our clients conveyancing solicitors to go the extra mile for our clients, whilst maintaining The Buy to Let Broker reputation, high service levels and review scores – currently 5/5 (which we’re extremely proud of we’ll have you know!).

The Buy to Let Broker Honest Mortgage Advice

As an completions support, your typical day would include:

  • Liaising and communicating with clients, solicitors and estate agents as required in the pursuit of the ultimate mortgage completion.
  • Chasing cases at the appropriate time, ironing out any issues and making other 3rd parties accountable for their role in the transaction.
  • Handling the all-important client payments upon offer. 
  • Helping our busy team of mortgage brokers, case managers and administrators manage the clients’ expectations.
  • Answering client calls in a polite and professional telephone manner.

You should have:

  • A proactive, forward-thinking, ‘yeah I can do that’ attitude.
  • A clear understanding of the conveyancing process.
  • Awesome organisational skills and the thirst to go the extra mile for both the team and our clients.
  • The ability to manage expectations – we never make promises we can’t keep. 
  • A confident and friendly telephone manner – robots need not apply. 
  • Administration super-powers and a (not so secret) love of spreadsheets.
  • A positive outlook.
  • Ability to handle confidential information appropriately. 
  • The ability to craft friendly, factual and informative emails – clear communication is king here. 
  • Fanatical attention to detail. 
  • A love of learning new things.
  • An endless well of patience and ability to keep cool under pressure.
Overall, you should have a proven track record in a financial or conveyancing capacity, displaying the above key skills. CeMAP is an advantage but not essential.
Character is high on our list of priorities. Drive, determination, integrity and willingness to assist is also high on our agenda when procuring new talent for our growing team.

How you will be looked after:

Competitive salary

We offer up to £21,000 for the role, depending on experience.

Generous holiday

You'll receive 22 days holiday per year from day one + bank holidays.

Competitive Pension Offer

We’ll make healthy contributions after three months service

Hybrid working

Office or home office? We’ll work with you to ensure you have the optimal environment to thrive.

Free parking

We have plentiful free parking on-site, so you won't be searching for spaces or trekking to the office in the rain.

Game on

Challenge your peers to a game of pool or ping pong.

Free fruit

Fresh, free fruit delivered to your desk every week.

Christmas party

Each year we throw a huge Christmas party for everyone in the company.

Tools for the job

We invest in the best technology. So you'll get everything you need to work at your optimum level, wherever you are.

Free tea & coffee

We offer free tea and gourmet coffee - barista-style through the day! We also have cool, filtered, chilled water on tap - it’s important to keep hydrated!

Staff canteen

Fancy a spot of TV with your lunch? No problem. You can catch up with colleagues, or just take 5 minutes to rest in our fully kitted out staff canteen.

Completions Support – Find Out More

You can find out more about the company and the team right here and keep up with the latest team news on Facebook, Twitter, LinkedIn or Instagram.

If you’re remarkable enough to fit the bill and would like to be considered, simply get in touch below or email us at careers@thebuytoletbroker.co.uk with:

– Your CV, your contact details plus any further information that seeks to impress upon us why we should consider you above all others!

If we agree with you, we’ll be in touch for an initial chat about how you can be part of a team you’ll be proud to work with.

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